A recent Destiny 2 update inadvertently wiped out a significant number of players' usernames due to a malfunction in the game's moderation system. This article details the developer's response and steps players can take.
Destiny 2 Username Glitch: Bungie Responds
Bungie is issuing free name change tokens to all players after a recent update caused a large-scale accidental renaming of accounts. Many players reported their Bungie Names were replaced with "Guardian" followed by a random number sequence, starting around August 14th. This was attributed to a bug in Bungie's name moderation system.
The Destiny 2 team confirmed the issue on Twitter (X), stating they were investigating and would provide an update, including details on additional name change tokens for everyone. The moderation system typically flags and changes usernames violating Bungie's terms of service, but this error impacted players with perfectly acceptable names, some of whom had used the same name since 2015.
Bungie swiftly identified and fixed the underlying issue preventing further accidental name changes. They confirmed the fix via Twitter (X) and reiterated their plan to distribute free name change tokens to all players as compensation. While the exact timing of the token distribution remains unannounced, Bungie assures players they will receive further updates.
Players affected by the unexpected username changes are advised to be patient and await further communication from Bungie regarding the name change tokens.