Dear Customer,
Welcome to our Customer Relationship Management application, designed to enhance your experience with our services. Here's what you can expect:
Data Usage Overview: Easily track how much data you've downloaded and uploaded since your last connection to our server.
Internet Package Management: Seamlessly request changes to your internet package directly through our app.
Router Connectivity Test: Use our "Router Connectivity Test" feature to check if your WiFi signal is functioning correctly from your router to your device. If there are any issues, we'll provide you with the appropriate solutions.
Support Ticket System: Open a "Support Ticket" within the app for any assistance you need. You can also message our technical team directly, eliminating the need to call our office.
Bill Payment: Pay your monthly bill effortlessly through our app using the bKash payment gateway, with no additional charges.
Payment History: View your payment history at any time for a clear record of your transactions.
Notifications: Stay informed with notifications about internet disruptions, special offers, and news directly through the app.
Mobile Data Access: Access our services using mobile data. If your connection is cut due to unpaid bills, you can quickly pay through the app using mobile data or any internet connection, and your service will be automatically reconnected.
Client Support & Ticket System: Even if you're completely disconnected from our internet, you can still open a support ticket using mobile data through our "Client Support & Ticket System". Our support team will address your issue swiftly.
We're committed to providing you with a seamless and efficient user experience. Thank you for choosing our services.
